Caption Call

FREE Caption Call 

As a provision of the Americans with Disabilities Act, the U.S. Federal Government has established a fund to give individuals with hearing loss access to a FREE caption call. The captioning service is funded using surcharges on all telephone bills. You become a contributor once you have paid your phone bill.

What You Need to Receive a Caption Call

• Medically-recognized hearing loss
• Internet connection
• Standard home telephone (landline) connection

You are eligible for a FREE caption to call if you have a professional certification form from a professionally qualified person evaluating your hearing loss. At Hometown Hearing Solutions, we offer FREE hearing evaluation. Call us today to schedule an appointment. Call today to schedule your free consultation to see if you qualify for a Caption Call Phone.

Protocol for Caption Call

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. The IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No fees are passed along to individuals who qualify for the service.